Real-time call intelligence
Phigil listens to live voice calls and flags scams, fraud and threats as they are spoken, in roughly 80 milliseconds, inside your own network. National carriers deploy it to shield every subscriber from scams; government agencies use it for real-time voice intelligence.
$0T
lost to scams worldwide in 2024.
Most of it started with a conversation.
Source: Global Anti-Scam Alliance, Global State of Scams 2024, est. US$1.03 trillion.
How it works
Stream call audio into Phigil over your existing stack, whether SIP, WebRTC, or our SDK. No call leaves your network unless you want it to.
Each utterance is transcribed and classified for scam patterns, social-engineering and threats. Roughly 80 ms per segment, CPU-only.
Warn the caller, alert an agent, or block the line. Every flag carries a category, confidence score and a plain-language explanation.
Capabilities
Catch impersonation, authorised-push-payment fraud and coercion while the call is still happening. Per-speaker transcripts, category, confidence and an explanation, all streamed live rather than in a nightly batch.
Estimate age from a single image or a live camera frame for onboarding, age-gating and compliance, without storing documents.
Match a face against an enrolled reference to confirm a person is who they claim to be, at sign-up or step-up.
One authenticated API into your existing voice stack, rolled out with our telco OSS delivery partner from paid pilot to national scale. Tracing, metrics and support throughout.
Built for scale
Deploy on-prem or in your cloud. Voice data stays inside your perimeter. A requirement, not an upsell.
Quantised ONNX models run CPU-only, so cost scales with traffic instead of with a rack of accelerators.
OpenTelemetry traces and Prometheus metrics out of the box. You see every decision and every millisecond.
Process in-stream, retain nothing by default. Tune retention to your jurisdiction and your policy.
FAQ
We deliver through an established telco OSS/BSS partner with 30 years in the industry, and we're already live in European and African carrier networks. Every engagement is a managed rollout. A short paid pilot first, then national scale. There is no self-service signup.
Phigil is a national-scale platform, not a point tool. Tier-1 and primary national carriers deploy it across the network to protect every subscriber from scam and fraud calls. Government agencies license it for real-time voice intelligence. Every engagement starts with a short paid pilot.
Over the interfaces you already run, whether SIP/RTP, WebRTC or our SDK. Phigil sits in the media path or taps a fork of it, and returns verdicts on a stream you consume from your IVR, agent desktop or fraud engine.
Only if you choose to route it that way. Phigil is designed to run inside your VPC or data centre, so voice never crosses your boundary by default.
Yes. Classification runs in roughly 80 ms per utterance on CPU, which is well within the window to warn a caller or agent mid-conversation.
Every flag carries a category, a confidence score and a plain-language explanation, and the decision threshold is yours to set, so you tune the trade-off between catching scams and interrupting good calls.
The same authenticated API offers age assurance and identity verification, so one integration covers onboarding, age-gating and live-call defence.
Tell us about your network and we'll scope a paid pilot on your own infrastructure, delivered with our telco partner.